'I've loved working at the Rose in three productions now, and I've been particularly impressed by their excellent efforts at ensuring no one is excluded from enjoying all this beautiful theatre has to offer.' - Jane Asher, President National Autistic Society; Arthritis Care; Parkinson's UK
As we welcome our patrons back to our venue, we are committed to the continual improvement of the accessibility of both our venue and the shows we present to our community.
Hey Duggee - Friday 2 June, 2pm
View the visual story for Hey Duggee here
BSL Interpreted Performances:
Wuthering Heights - Friday 26 May, 8pm
Across our season of productions, we aim to offer a wide range of accessible performances to ensure an enjoyable experience for all our customers. We host Audio Described, Captioned and British Sign Language Interpreted Performances. Additionally, we often offer Touch Tours of the set and props preceding the performances for Visually Impaired customers. We also offer Relaxed Performances – open to everyone and specifically adapted for people with learning disabilities and other sensory and communication needs.
Access rate tickets are the lowest price tickets available for a specific production, and if you require a companion, we offer a free ticket for them to accompany you. If this is your first time booking with us, please contact our Box Office on [email protected] or 020 8174 0090.
We are constantly working to add further access performances.
If you have questions, feedback, or just want to discuss your upcoming visit, feel free to contact our access coordinator with the details below:
Hannah Edwards – Front of House and Events Manager
[email protected] or 02089394525
We aim to respond to any emails, or voice mails, within two working days. If you have an urgent query, please call or email the box office: 020 8174 0090 / [email protected]
The access information available on our website is also available in PDF, Word and plain-text format below for offline access and use with screen readers. These documents have been laid out slightly differently to improve their usability. Download each document in the format of your choice below:
Access Information Pack
Access booking guidance
These performances have a live audio-description that can be heard through headphones. The description does not interfere with the performance but fills in the gaps by describing facial expressions, costume, scenery and action sequences so that visually impaired theatregoers can follow the plot fully and independently.
A Touch Tour is for blind and partially sighted customers to familiarise themselves with the set ahead of the performance.
A relaxed performance is perfect for anyone who would benefit from a more relaxed performance environment during a performance. Relaxed performances take a laid-back approach to noises or movement coming from the audience. They give everyone permission to relax and respond naturally.
BSL interpreted performances are aimed at D/deaf or hearing-impaired people. Trained interpreters usually stand to one side of the stage to interpret the script used by the performers at the same time it is being performed.
The Rose allocates specific seats in the theatre so that audiences can read the interpretation clearly while still having a great view of the show.
Captioned performances are aimed at any person who may benefit from having the speech of the show, as well as audio ques and other information, displayed during the show.
The Rose currenlty has two members of staff in training with StageTEXT to deliver captions in-house. Whilst they are in training, we ask for your understanding if there are small errors in the captions.
Captions will be delivered on two caption units positioned for ease of use by our audience. Due to the shape of the auditorium and the variety of shows we produce and host the screens will not be in the same place for each show.
Access performances can be booked on our website.
If you need any assistance or need to purchase multiple access rate tickets, our box office team is still available to help you with your booking on 020 8174 0090 or email [email protected].
Patrons with additional or access needs are eligible for access pricing and those who require a personal assistant are eligible for a free personal assistant ticket. Due to limitations of our box office system, access tickets are displayed at full price in the event price list, unless patrons have informed us of their access requirements.
You can find us on: London Access Theatre, Euans Guide, and please look out for the access information under 'Event Details' on each production's page to find out what access performances are on offer.
The Rose features:
Blue Badge parking is available in the High Street and the Rose Car Park. The nearest parking is the Rose Car Park which is open until midnight, the entrance to which is on East Lane (KT1 2NN). A 10 minute drop-off spot is available outside the venue.
Please let us know in advance if you are bringing a guide dog, so that we can arrange a water bowl and dog-sitter during the performance if required.
The Rose has recently become a Kingston Centre for Independent Living corporate partner, and will work continuously with KCIL to improve the accessibility of the venue and the events being put on.
The Rose has achieved the first level Bronze Award of the Attitude is Everything scheme for commitment to access within the venue, and we will be working towards the silver and gold levels.
We are proud to be a Dementia Friendly organisation.