Your Visit
FREQUENTLY ASKED QUESTIONS
At what age do I need to buy a ticket for my child?
It is the theatre's policy that anyone under the age of 18 months does not need their own ticket and is welcome to be a babe in arms and to sit on your lap for the performance.
What are the age restrictions within the Rose Theatre auditorium?
Children under the age of 14 must be accompanied by someone over the age of 16 while in the auditorium.
What age constitutes a child concession?
Anyone under the age of 17 qualifies for a child concession.
Does the Rose have a Car Park?
The nearest parking is the Rose Car Park, the entrance to which is on East Lane (KT1 2NN).
We are able to offer a 50% discount on parking rate for our matinee and evening audiences parking in the Rose car park. This discount is applicable for up to five hours parking and is only available when the car park is entered after 1pm. Please bring your parking ticket to our Box Office team who will gladly validate your parking at the discounted rate.
You will then be charged this new rate at the payment machine at the carpark, before you leave.
Does the Rose have booster seats available for my child?
The Rose has a very limited supply of booster seats, which are handed out on a first come, first serve basis. Please speak to our Ushers on the doors to the auditorium. For children under 3 ft we recommend you bring your own booster/cushion.
How far is the theatre from Kingston Station?
The theatre is approximately 10 mins walk through the town centre.
Do I need to print my tickets?
No, as long as you have access on your mobile phone via the email PDF sent you when you paid for your tickets or via the text links we send a few hours for the show.
How can I pre-order refreshments for a show?
You can now pre-order your drinks, ice creams, and more with your tickets via our crowdEngage service. You will be sent a text a few hours before the show and this will enable you to purchase any refreshments.
Do you have a brochure?
All our programming and events are available online. At the Box Office we have a selection of individual flyers for upcoming productions.
Do you have a cloakroom?
We do not provide a cloakroom service, so please refrain from bringing large bags as your belongings will need to fit under your seat.